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Category: Your Account Related

Yes, you require an account to place an order on our website and/or application.

  • Your account will maintain your billing and shipping information, and order checkout will be faster
  • You will be able to revisit your past orders in¬†the history of the order
  • An account is required to facilitate returns & order¬†cancellations
  • Account members will receive updates¬†on¬†the latest promotions and¬†newsletters

To¬†create¬†an¬†account,¬†select¬†the¬†account¬†icon¬†placed¬†at¬†the¬†top¬†right¬†corner¬†of¬†the¬†website‚Äôs¬†main¬†page.¬†Select¬†‚ÄėCreate¬†an¬†Account‚Äô¬†option¬†and¬†enter¬†your¬†details¬†to¬†register.

Select the account icon placed at the top right corner of the website‚Äôs main page. Select ‚ÄėLost your Password‚Äô and you will be required to enter your email address. Click on ‚ÄėReset My Password‚Äô and a password reset link will be shared on your email address. After clicking on the link, you can enter and save your new password.

Subscribe to our newsletter for latest updates on Sales and Promotions live at Youniform.

Category: Order Related

To place your order, you must do the following steps:

  • Once you have selected your products on our website or application, select the ‚ÄėAdd to Bag‚Äô option to place your products in your shopping bag
  • Click on ‚ÄėProceed to Checkout‚Äô
  • Select your Shipping and Billing address
  • Select your Payment Method
 

For Registered Customer

  • A pop up will appear where you will have to Sign-in to your account
  • Review your order
  • Click on ‚ÄúPlace Order‚ÄĚ
  • Your Order has been placed!
 

For Unregistered Customer

  • A pop up will appear where you will have to Create your account by clicking on ‚ÄúNew Account‚ÄĚ
  • Review your order
  • Click on ‚ÄúPlace Order‚ÄĚ
  • Your Order has been placed!
Click on the ‚ÄėResend‚Äô option. If this still does not work, try creating your account again.
Click on the ‚ÄėSearch Icon‚Äô at the top right corner of the website‚Äôs main page and type what you‚Äôre looking for.
You will receive a confirmation from us on your registered number and email address.

To modify your existing Order, call on our helpline tel:+92 300 0433676 to inquire about the status of your order. Our representative will let you know if you can still modify it or not.

Once your order is confirmed, you will receive an Order Tracking Link on your registered contact number and email address. You can always visit link to check the status of your order and track it. You can also track your order on the Order History Page by logging in to your account.
To place an order as a Gift, you can provide the different delivery address where you wish your order to be delivered and pay for your order online. However, there will no special packaging or otherwise will be provided for or with the order.
Category: Technical Support Related

Contact our Technical Support Team at tel:+92 300 0433676 or email us at support@youniform.co

In case you are not able to sign in because you have forgotten your password, click on ‚ÄėLost your password‚Äô and you will receive a link to reset your password. Once you have reset your password, try signing in again.

If this does not work, you can contact our Technical Support Team at         tel:+92 300 0433676 or email us at support@youniform.co

Check if the payment information entered is accurate and try again. If you still face an issue, call us at tel:+92 300 0433676 or email at support@youniform.co

To subscribe to our newsletter and receive latest updates on sales & promotions, you must enter your email address in the area provided at the bottom of the Website’s main page. In case you are unable to do so, call us at tel:+92 300 0433676 or email at support@youniform.co

In case you’re unable to make your payment, please check if the payment information entered is accurate and try again.

In case your bank account has been debited after a payment failure, it will be reimbursed to your account shortly. Contact your bank for any issues relating to payment failure or reimbursement failure.

Customer Support Representatives may reach out to you within 1-2 business days on your email query. However, in case you do not hear back from us, you can call us at tel:+92 300 0433676.

Category: Payment Related

You can pay for your Order with the following payment methods:

  • Cash on Delivery
  • Debit & Credit Cards
  • EasyPaisa

To redeem a discount code, go to your shopping bag and type in your discount code in the provided area. Click on ‚ÄėApply Discount‚Äô and proceed to check out.

In case you are unable to redeem your discount code, call us at tel:+92 300 0433676 or email at support@youniform.co

‚ÄúGST‚ÄĚ or a ‚ÄúGeneral Sales Tax‚ÄĚ is a tax levied on an array of products by the Government of Pakistan. The current GST is 17%.

All online payments are secured, and your information continues to remain confidential.
Category: Shipping and Handling Related
  • Standard Delivery takes 3-5 business days.
  • Express Delivery takes 1-2 business days.
  • Standard Delivery (within Karachi) is charged at PKR 150
  • Standard Delivery (outside Karachi) is charged at PKR 250
  • Express Delivery (Karachi Only) is charged at PKR 250

You can call us at tel:+92 300 0433676 or email at support@youniform.co

You can only get the shipping address changed if your order has not been dispatched. Call us at tel:+92 300 0433676 or email at support@youniform.co

Category: Exchange and Returns Related

To process your exchange, you must contact our customer service center with images of the defective or wrong product at support@youniform.co or fill in the Complaints/Exchange form within 7 days of receiving your order. You can also call us at tel:+92 300 0433676

For processing exchange, please note that the product should be in an unused condition with the intact price label. We will also require the Purchase Invoice along with the product.

Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. Items bought on sale cannot be exchanged.

If you have received a defective or wrong product(s), you must contact our customer service center with images of the defected or wrong product at support@youniform.co or fill in the Complaints/Exchange form within 7 days of receiving your order. You can also call us at tel:+92 300 0433676

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